Call: 01883 338282

Controller

C & B BY SHARLENE LTD is the controller (collectively referred to as “COMPANY”, “we”, “us” or “our” in this policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Company name: C & B BY SHARLENE LTD

Company number: 14344108

Email address: cb-bysharlene@mail.com

Registered address: 34 Croydon rd
Caterham
Surrey
Cr3 6qb

Trading address: 6 Godstone rd
Caterham
Surrey
Cr3 6ra

Telephone number: 01883 338282

Conditions of sales:

  1. Payment Terms: Full payment is required before any products are delivered or installed
  2. Delivery and Installation: We will deliver and/or install your products as agreed upon at the time of purchase. Delivery and installation fees will be charged separately.
  3. Returns and Refunds: We do not offer returns or refunds on made-to-measure products, as they are custom-made for each customer. For ready-made products, we will accept returns within 14 days of purchase, provided the product is in its original condition and packaging.
  4. Product Warranties: Our products come with a warranty against manufacturing defects. Any defects must be reported to us within 14 days of delivery.
  5. Liability: We will not be held responsible for any damage caused during or after installation of our products.
  6. Privacy Policy: We respect your privacy and will not share your personal information with third parties.

Price matching terms and conditions:

  1. The price match offer applies only to identical products and services, including the same model, brand, size, and colour.
  2. The competitor’s offer must be for a currently available product or service, and must be advertised at the same time as your purchase.
  3. The competitor’s offer must be publicly advertised and available for purchase by the general public. Private quotes or negotiated prices will not be matched.
  4. The price match offer is limited to one item per customer, per transaction, and is not valid for bulk or wholesale purchases.
  5. The price match offer may not be combined with any other promotional offers, coupons, or discounts.
  6. If we cannot match the competitor’s price, the customer will receive a 10% discount on their next purchase from our website store. The discount will be provided in the form of a discount code, which can be entered at checkout.
  7. The competitor’s offer must be from a reputable and legitimate business, and not from a fraudulent or unauthorised source.
  8. The price match offer may be adjusted or withdrawn at any time without prior notice.
  9. Any disputes regarding price match claims will be resolved at our sole discretion.
  10. We reserve the right to refuse a price match if it would result in a loss for our business.

By participating in our price match offer, you agree to these terms and conditions and you agree to these Conditions of Sales. If you have any questions or concerns regarding this offer, please contact us.

 

privacy policy here

returns & refunds policy here

dispute resolution policy here

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